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Updates on Cliparto Help (frequency asked questions about services)

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Help topics - frequency asked questions

Summary: » How to subscribe and start downloading

Please select the section with your question:

» General questions

» Subscribing and downloading questions

» Payment options

» CD's and Download packages

» Software and file formats

» Terms of Use related questions

» Partnership questions

» Other questions


Help section: CD's and Download packages

How quickly will CD be sent after the payment and how long does it takes to deliver CD by post?

The package will be shipped during 2 or 4 business days after the ordering. It will take 2-3 weeks to deliver the CD by post in Europe and 2-4 weeks to the USA and Canada and that is what depends on post services.

While CD is being shipped you can download files from as well. And you can purchase the images from any CD without shipping at all (such download packages are marked as "Download only").

Can I download files from ordered CD while it is being shipped?

Yes, while CD is being shipped you'll be able to download the files from

Can I purchase all the images on CD without shipping and download files from

Yes, you can purchase Download only packages as well and not pay the shipping fees.

I have ordered «Download only» file package. How can I change my order to the CD version?

There is cost difference in amount of $5 that hould be paid to change your order from "Download only" file package to CD version. You can easily add $5 to your account and use the link "Change to Ship & Download" at your CD cart (or write to to let us about your shipping address. The price difference will be charged from your account at

I have troubles with whole CD or some files

Please contact us and we will post you a new CD or send requested files by email. However there are no troubles usually.


Still have questions? Please contact us by e-mail or write the message at "Online Help"



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