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Vector-Images.com Help (frequency asked questions about services)

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Help topics - frequency asked questions

Summary: » How to subscribe and start downloading

Please select the section with your question:

» General questions

» Subscribing and downloading questions

» Payment options

» CD's and Download packages

» Software and file formats

» Terms of Use related questions

» Partnership questions

» Other questions

 

Help section: CD's and Download packages

How quickly will CD be sent after the payment and how long does it takes to deliver CD by post?

The package will be shipped during 2 or 4 business days after the ordering. It will take 2-3 weeks to deliver the CD by post in Europe and 2-4 weeks to the USA and Canada and that is what depends on post services.

While CD is being shipped you can download files from Vector-Images.com as well. And you can purchase the images from any CD without shipping at all (such download packages are marked as "Download only").

Can I download files from ordered CD while it is being shipped?

Yes, while CD is being shipped you'll be able to download the files from Vector-Images.com.

Can I purchase all the images on CD without shipping and download files from Vector-Images.com?

Yes, you can purchase Download only packages as well and not pay the shipping fees.

I have ordered «Download only» file package. How can I change my order to the CD version?

There is cost difference in amount of $5 that hould be paid to change your order from "Download only" file package to CD version. You can easily add $5 to your account and use the link "Change to Ship & Download" at your CD cart (or write to support@vector-images.com) to let us about your shipping address. The price difference will be charged from your account at Vector-Images.com.

I have troubles with whole CD or some files

Please contact us and we will post you a new CD or send requested files by email. However there are no troubles usually.

 

Still have questions? Please contact us by e-mail support@vector-images.com or write the message at "Online Help"

 

 

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